NOTICE: BY VISITING THIS WEBSITE YOU ARE CONSENTING TO THIS PRIVACY POLICY
Last Updated: November 1, 2020
1. INTRODUCTION
This website www.laurenconsul.com (“Website”) and any contents therein is owned and operated by Lauren Consul (“we”, “us”, “our”). The terms “you” or “your” refer to any users of the Website or any purchasers of our Products or Services. This Privacy Policy is designed to explain how we collect, use, share, store and protect personal information you provide us voluntarily or automatically, while using our Website, purchasing goods or services, or engaging with us via email or on social media, as well as your privacy rights.
2. CONSENT
Please read this Privacy Policy carefully, because your use of our Website constitutes your acceptance of and agreement to be bound by the terms contained herein, which includes without limitation, how we handle your personal information. If you do not agree with any or all of the terms in this Privacy Policy, you may not use our Website or purchase any of our Products or Services.
3. MODIFICATION
We reserve the right to make modifications to this Privacy Policy at any time and for any reason without specific notice to you. Any modification will become immediately effective. We will alert you of any modifications by updating the “last updated” date located at the top of this page. You understand and agree that is your responsibility to routinely check the Privacy Policy for updates. You understand and agree that your continued use of our Website after the posting of a modification constitutes your acceptance and agreement to be bound by the Privacy Policy as modified.
4. INFORMATION WE COLLECT
A. Information You Voluntarily Disclose
Our website provides several opportunities for you to voluntarily provide us with your personal information, which we collect, such as when you enter your information to receive a free resource, be added to our email list, schedule an appointment, contact us with an inquiry, participate in a giveaway or competition, send us an email, participate in a questionnaire or quiz, open an account, place an order, engage with our chatbot or communicate with customer service. If you voluntarily provide us information for any of these purposes, we will collect the information you provide, which may include, without limitation, your name, email address, username, phone number, postal address, credit card information, text of a message, or other information you voluntarily provide. You acknowledge and agree that any information that you provide us is given freely and voluntarily, and constitutes your consent to allow us to collect, store, and process it. You may choose not to provide certain information, but you may not be able to take advantage of some or all parts of our Website, services or features.
(1) Your Posts. If you choose to send us an email, leave a comment on our blog, send us a message on social media or via text message, fill out the “contact us” section of our Website, contact us via our chatbot, or provide us with any other communication data, we may collect such information that you voluntarily choose to disclose, such as your name, email address, username, phone number, information you share on social media, or any text or images you send electronically.
(2) Financial Data. If you choose to purchase a product or service from us, we may collect, process, and store certain financial data. Financial data is any data related to the payment process, such as your credit card information, bank transfer details, billing address, shipping address, name, email address, and other information necessary to complete your purchase. We collect and process financial data in order for you to purchase, return, or exchange products or services from our Website. We do not retain information we collect about your financial data any longer than necessary. Since we do not have the capacity to process payments on our own, most of the financial data that you provide us is transferred to our third party payment processors, IVY PAY, Paypal or Stripe, who may have privacy policies that are different from our own. You acknowledge and agree that it is your responsibility to review the individual policies of the third party payment processors before making a purchase to determine how they specifically use, disclose, store and protect your financial data.
(3) Email List. If you are included on our email list it is either because of your voluntary consent to be added to it or our legitimate business interest in engaging in direct social media marketing. We may use your information in order to provide you with targeted social media advertisements or to create a “lookalike” audience on our social media account.
B. Automatic Data Collection
When you use our Website, we may automatically track certain information about you, such as your Internet Protocol (IP) address, computer equipment, internet connection, the date and time of your visit, the pages you visit, how long you visit each page, the URL that you came from, and/or which URL you go to next. We track and collect this information in order to better understand our customer’s demographics, interests, and behaviors in order to provide better and more targeted services and products for our customer’s need and interests.
(1) Cookies. Like many other websites, we use “cookies”, which are pieces of information that are transferred from your computer from a web server that can be used to track a user’s steps. We may use either or both session cookies (which terminate once you exit out of your browser) and persistent cookies (which remain on your computer until you delete them). Most browsers are set up to accept cookies by default, which you may change through the individual browser’s settings. You can learn more about cookie management in your individual browser’s user guide. In addition, when you visit a website for the first time it will usually ask you whether or not you consent to receive cookies. If you choose not to accept cookies from our Website, some areas of our Website might not work properly or be available to you at all. You understand and agree that by using our Website and not turning off cookies that cookies will be used in accordance with this Privacy Policy. Cookies, amongst other things, provide us with information that helps us understand the needs and interests of our customers and allow us to provide a more targeted experience.
(2) Do Not Track. Some browsers include a feature in your privacy preferences that you can turn on, which prevents your online activity from being monitored and collected. Our Website does not currently respond to Do Not Track signals sent by your browser.
(3) Analytics. We may track users of our Website through third party analytics companies, such as Google Analytic and the Facebook Pixel. These third party companies use modern tracking technologies, such as information provided by cookies, to analyze how visitors use and engage with our Website. This information helps us understand our users better and the relevance of the content we provide. If you have any question about how these third party companies use your information, please read their respective privacy policies and contact them directly.
(4) Social Media Data. We may access personal information about you on social media sites, such as Facebook, Twitter, LinkedIn, Instagram, YouTube or other social media sites currently available or made available in the future. Information we collect may include your name, age, location, gender, username, phone number, address, profile photograph, text, images, or other public information. If you do not want us to access information on these sites, please change your privacy settings with each platform individually.
(5) Mobile Device Data. If you use our Website while on a mobile device or app, we may collect personal information about the device you are using, such as the device ID, model and manufacturer, and location information.
C. No Collection of Sensitive Data
We do not collect any of the following sensitive data on a large scale: race or ethnic origin; political opinions; religious or philosophical beliefs; trade union memberships; genetic or biometric data; health or mortality; or, sex life or sexual orientation.
5. OUR USE OF YOUR INFORMATION
In compliance the with the European Union’s General Data Protection Regulation (“GDPR”), we affirm that we have lawful grounds for processing any of the information we collect from you and we only use your information for legitimate business purposes. We use the information we collect to improve our content and services in order to enhance our users’ experience. We may also use it to suggest products, services or content that may be of interest to you, inform you of relevant updates, and fulfill our obligation to you. We may also use the information we collect for the following purposes:
A. Provide Personalized Services. We may use your information to improve your experience with our business, which may include providing you with targeted advertising, promotions, services, products, and other information that is targeted to your interests.
B. Communication. We may use your information to contact you regarding administrative notices about your purchases, inform you of new product or service offerings, update you about our business, interact with you on social media, respond to your inquiries, send you technical notices and security alerts, and other communications relevant to your use of our Website or purchase of our services or products.
C. Billing. If you purchase a product or service from us, we may use the financial data you provide during checkout to process your purchase via our third party processors, PayPal and Stripe, as well as process any exchanges or refunds.
D. Dispute Resolution. We may use your information to resolve disputes, troubleshoot problems, and enforce these Terms and our rights.
E. Improve Our Services and Develop New Ones. We may use your information to improve our services and products, and design new ones that align with our users’ interests and behaviors.
F. Monitor and Analyze Trends. We may use your information for analytics and measurements to better understand our users and the relevance of our content, services, or products.
G. Protect Us, Our Users, and the Public. We may use your information to improve the security and functionality of our Website, services, or products or to help prevent fraud or other unlawful or unauthorized activity.
6. HOW WE SHARE YOUR INFORMATION
We may disclose your information to third parties to serve our legitimate business interests, which include without limitation, administration of our Website, processing payments, exchanges, and refunds, communicating with you, entering into contracts with you, delivering goods or services, or providing you with targeted advertising.
Specific ways that we may disclose your information to third parties include:
A. Third Party Processing. We may disclose your information to third parties to assist us in conducting legitimate business purposes and provide services on our Website, such as payment processing, hosting services, or email delivery. To the best of our ability, we have researched and concluded that the third party processors we work with are compliant with GDPR standards.
B. By Law. We may share your information with third parties, such as law enforcement or if required by law or legal requirements, such as by subpoena.
C. To Protect Our Business. We may disclose your information to law enforcement or other government officials, as we believe, in our sole discretion, to be necessary or appropriate to protect our business, our users, or the public, such as, to prevent or investigate fraud or other unlawful or unauthorized activity, to address infringement of intellectual property rights, to enforce our policies and rights, or other activity that may expose us to liability.
D. Change of Ownership. If our business is ever sold, enters bankruptcy, or is otherwise transferred to a third party, your information may be considered an asset, and as such, be transferred to a third party successor. Any third party successor is not bound by this Privacy Policy. If this occurs, you will be timely notified.
7. DATA RETENTION
We retain data as long as necessary for our legitimate business purposes or to comply with necessary legal obligations or until you request that your information be deleted. We retain minimal information about you, such as your name, email address, and other contact information you provide, as long as you choose to remain on our mailing list or as long as it is relevant for the original reason it was collected, such as completing an order that you placed.
You may request that we delete your data at any time, and if you do, your information will no longer be retained. However, we are not responsible for, nor can we control, a third party’s use of your information. If you want your information deleted from third parties we share your information with, as disclosed in this Privacy Policy, you need to contact them directly. You may request a list of all third parties to whom your data has been transferred.
8. YOUR RIGHTS
A. Right to Control. You have the right to update, edit, or delete information that we store about you, free of charge, by contacting us via the information provided below. You may unsubscribe from our mailing list at any time by clicking the “unsubscribe” button at the bottom of any email you receive from us or by contacting us directly. We reserve the right to require proof of your identity before taking action regarding modifications to your information. Your right to modify your data may be limited by conflicting legal, business, or public interests.
B. Right to Access, Rectification, Process, Portability. You have a right to know how your information is being used, request a copy, free of charge, of stored information or what third parties your information has been shared with, correct or edit information you have provided to us, in some cases you may limit how we process your information, and you may request a copy of your personal data to transfer it to another controller. If you would like to exercise any of these rights, please contact us via the contact information provided below.
C. Right to be Forgotten. You have the right to request that we erase all of your personal data and discontinue dissemination of that data, except as required in order to fulfill an obligation we have to you, such as to complete an existing order. While we will remove your data from our database, we do not have control over the actions of third parties with whom we have shared your data as outlined in this Privacy Policy. If you would like these third parties to remove your data, please contact them directly.
D. Right to Complain. You have the right to complain to a supervising authority if you believe that we are misusing your data, unlawfully processing your data, or violated your rights under this Privacy Policy.
9. THIRD PARTY LINKS
We may include hyperlinks on our Website to third party websites that are not owned or controlled by us. You acknowledge and agree that we are not bound by the privacy policies of any third party linked on our Website. Please review the individual privacy policies of any linked third party websites if you have questions about how they collect, use, and store your information.
10. SECURITY OF YOUR INFORMATION
We use commercially reasonable security practices to protect the privacy of your information and we only share your information with reputable third party processors. Although we take great care to protect your information, we cannot, and do not, guarantee that your information will remain private. You understand and agree that we are not responsible for any unauthorized or unlawful access of your information by third parties whether it be on our Website or that of a third party we have shared your information with. If we become aware that a data breach has occurred on our Website, we will promptly inform the necessary parties with relevant information. You understand and agree that should your information be intercepted or compromised in any manner without our knowledge, permission, or consent, you will hold us harmless and release us from any and all related claims related to or arising from a breach of your information privacy.
We have determined, based on the requirements described on the GDPR website that we are not required to appoint a Data Protection Officer, because the main activities of our business do not consist of processing operations that require regular and systematic monitoring of data subjects nor do we process sensitive categories of data on a large scale.
11. COPPA COMPLIANCE
In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly solicit or collect information from individuals under the age of 13 years old. If we learn that we have collected information from a minor under the age of 13 years old, we will promptly delete the information or attempt to obtain parental consent. If you have reason to believe that we may have collected information about a minor under 13 years old, please contact us at [email protected].
12. ANTI-SPAM POLICY
We have a no-spam policy and comply with the CAN-SPAM Act of 2003. We never send any information via email or otherwise, that includes misleading information. Every email we send includes identification of who sent the email, our contact information and an “unsubscribe” link that allows you to easily opt-out of our email list. However, if you opt-out, you will continue to receive emails necessary for us to fulfill our obligations to you, such as completing a purchase or delivery of a product. We never sell or rent your email address or other personal information.
13. OUR CONTACT INFORMATION
Lauren Consul
340 S Lemon Ave #8948, Walnut, CA 91789, United States
(562) 247-3114
